The Six Sigma Way, 2nd Edition

Released January 31, 2014

How to Maximize the Impact of your Change and Improvement Efforts

The Six Sigma Way, 2nd Edition, is a definitive guide to successfully implementing Lean Six Sigma approaches into any organization and is essential for any manager who wants to stop thinking about building a continuous improvement culture — but actually make it happen.

LEARN MORE. Download The Six Sigma Way, 2nd Edition Introduction.

View our entire Lean Six Sigma/Business Change Product publications

Forbes named the Six Sigma Way one of the most influential books of the past 20 years.

What is Six Sigma?

  1. A statistical measure of the performance of a process or a product

  2. A goal that reaches near perfection for performance improvement

  3. A System of management to achieve lasting business leadership and world-class results


How Can Six Sigma Help Your Business?

Six Sigma is a smarter way to manage, putting the customer first and using facts and data to drive better solutions. Companies that can consistently apply these methods and tools are much better prepared to use change as a core competency of their operations.

Six Sigma efforts target a variety of critical business objectives:

  • Improving customer satisfaction
  • Accelerating process cycle times and time-to-market
  • Reducing defects
  • Controlling variation and improving predictability
  • Reducing costs – without "unintended consequences"
  • Improving end-to-end process management and measurement

Improvements in these areas usually represent dramatic financial benefits to businesses, as well as opportunities to retain customers, capture new markets, and build a reputation for top-performing products and services. For a simple but thorough explanation of Six Sigma, we recommend reading What is Six Sigma?

Get more information by visiting our Six Sigma FAQ.

Learn how Six Sigma and Lean can improve the Healthcare Industry.

Pete Pande

Pete Pande

Pete is the President of Pivotal Resources and author of several business books about Six Sigma and Leadership. He is also a seasoned consultant in process improvement, organization change and Six Sigma initiatives who is one of the recognized "experts" in the field.

View Pete's Full Bio

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About Pivotal Resources

Pivotal Resources was founded in 1993 with the vision of linking diverse organizational improvement methods into a cohesive model for achieving significant and lasting business results. We are a global consulting firm helping organizations like yours reach new levels of success and growth.

Our Change Leadership system builds companies and people who can execute initiatives that lead to compelling products, delighted customers and world-class efficiency.

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